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Quick information for first time web meeting participants

The ISO WebEx service allows groups of people to participate in "virtual" meetings over the internet. Before you participate in one of these meetings, you should receive a meeting invitation by e-mail from the meeting organizer. This e-mail will contain a hyperlink to join the web meeting and may contain telephone numbers to join the audio portion of the meeting.

What do I need to participate in an ISO web meeting?

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Headset or Telephone

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Participant Meeting Link

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Webcam (optional)

To participate in an ISO web meeting, you need the following:

  • A computer with a browser and broadband internet connection (384 kbps or faster).
  • A computer headset (earphones and microphone) or a telephone.
  • The web meeting invitation which you received by e-mail.
  • A web camera can be used, but is not required.
  • A tranquil work area free of noise and other distractions is recommended.
  • If several people are meeting in one conference room, then the use of a single computer with a large display (or projector) and a conference room telephone is advised.

How do I join an ISO web meeting?

  1. Before your meeting starts, please test your computer's ability to join a web meeting here. Enter your name and e-mail address as requested. Note that this test may install required WebEx plugins on your computer.
  2. If you plan to use a headset and/or webcam, please test these devices on your computer before your meeting starts.
  3. Click on the meeting hyperlink which you received by e-mail. Enter your name and e-mail address as requested, then click the "Join" button.
  4. If you are using a computer headset, click the "Use Computer for Audio" link in the Audio Conference window, then click on the "Call Using Computer" button. If you are using a telephone, select "Call me at a new number", click on the flag icon and select your country, enter your telephone number without your country code, then click the "Call Me" button. You may also select the "I will call in" option and dial the toll or toll-free number listed for your country (here).
  5. If you have a webcam, click on the camera icon next to your name in the participant list to activate your webcam. The camera icon will turn from grey to green to indicate that your webcam is on. To deactivate your webcam, click on the camera icon again.

    Connecting to the web meeting audio using voice over IP, telephone callback, or toll-free dial-in

Voice over IP Audio
1. Connect your headset to the computer.
2. Click the "Call Using Computer" button.

Call-back Audio
1. Select the "Call me at a new number" option.
2. Click the flag icon and select your country.
3. Enter your local telephone number.
4. Click the "Call Me" button.

Toll-free Dial-in Audio
1. Select the "I will call in" option.
2. Use the toll-free numbers or click the "All global call-in numbers" link for more.
3. Enter the access code shown on your screen (this is different for every meeting).
4. Enter the Attendee ID as shown (this can be different for each meeting).

How do I participate in a web meeting?

  • Once you have joined the web meeting (previous section), please refer to the participant guidelines above. At this point, you will see the windows or desktop shared by the presenter. You can simply watch the presentation and speak into your headset or telephone to others in the meeting.
  • During your meeting, you can optionally access your WebEx control panel. Normally it is hidden, but it appears when you move your mouse to the top center area of your screen. Here you can change your audio connection (for example, switch from headset to telephone), see a list of meeting participants, send text messages to meeting participants, or perform other meeting operations. Many of these features are via toggle buttons. That is, to show the list of participants, click on the participants button. To hide the list, click on the participants button again.
  • For large meetings (6 or more participants), it is recommended that you mute your audio via the WebEx control panel at the top of your screen.

Activating and deactivating the webcam

1. Click the camera icon (in red circle) to activate the webcam.

1. Click the camera icon again to deactivate the webcam.

Leaving a Web Meeting

  • To leave the web meeting on your own, click on the Return button in the WebEx control panel, then select the "File" menu and select "Leave Meeting".
  • If the meeting organizer ends the meeting, you will not need to do anything to leave the meeting.

To end the meeting:
1. Press the "Return" button on the control panel.
2. Select File, then click on "Leave Meeting".

Still need help?

If you still need help participating in an ISO WebEx meeting, please send your request to webconferencing@iso.org.